Leading Others through Change
Course Outline

DURATION 2 days
PREREQUISITES This course assumes delegates have some prior experience of team management and handling change.  This experience will be drawn upon and used to embed and reinforce learning
WHO'S THIS FOR? If you have any kind of management or leadership responsibility and need to help others deal with change, then this workshop is for you.  This two-day course is primarily pitched at small business leaders or managers who have to affect change on a continual basis, but without the resources or power of the corporate machine.  Equally, however, it will appeal to middle and first-tier managers in larger organisations who wish to understand the people side of change management and what they can do to deliver effective change outcomes.
WHAT'S THE POINT?

Change is continual, yet evokes extreme emotional responses such as fear, anxiety, mistrust, anger, resentment or even apathy. The management or leadership of people through these emotional responses is therefore extremely challenging.  Yet all too often, the people side of change is forgotten, or at best, assumed.  Often change management techniques focus on the systems and processes that require modification and implementation.  But systems and processes will only effectively embed if the people that use them change their behaviour and working practices.  This requires people to buy into the change initiative, be willing to engage with new working practices and experiment effectively to make the changes work.
WHAT'S IN IT FOR ME? In this two-day programme, you will gain valuable insight into how change affects individuals, teams and organisations.   The role of communication will be examined so that you can identify ways you can inspire and engage your staff to embrace change initiatives effectively.  Motivation strategies will be examined in the context of people’s emotional barriers to change, so that an atmosphere of desire for change can be created and nurtured.  We will examine some simple tools to help you map your change experience and identify where others around you are in relation to change programmes.  Through the use of comprehensive case studies, you will examine different change strategies and apply your learning to your specific situation. 
COURSE DATES Click here to request an alternate date
Or call us on 020 313 73958 from 8:00 to 22:00 Monday to Sunday.

Day 1:
Evening Wed, 15-Feb-12 and Thu, 16-Feb-12 18:30 - 21:30 £200.00 +VAT
Weekday Tue, 28-Feb-12 09:30 - 16:30 £200.00 +VAT
Weekend Sat, 17-Mar-12 10:00 - 16:30 £200.00 +VAT
Weekday Thu, 29-Mar-12 09:30 - 16:30 £200.00 +VAT
Evening Mon, 16-Apr-12 and Tue, 17-Apr-12 18:30 - 21:30 £200.00 +VAT
Weekday Fri, 27-Apr-12 09:30 - 16:30 £200.00 +VAT
Evening Wed, 16-May-12 and Thu, 17-May-12 18:30 - 21:30 £200.00 +VAT
Weekday Wed, 30-May-12 09:30 - 16:30 £200.00 +VAT
Weekend Sat, 16-Jun-12 10:00 - 16:30 £200.00 +VAT
Weekday Thu, 28-Jun-12 09:30 - 16:30 £200.00 +VAT
Evening Mon, 16-Jul-12 and Tue, 17-Jul-12 18:30 - 21:30 £200.00 +VAT
Weekday Mon, 30-Jul-12 09:30 - 16:30 £200.00 +VAT
Evening Wed, 15-Aug-12 and Thu, 16-Aug-12 18:30 - 21:30 £200.00 +VAT
Weekday Thu, 30-Aug-12 09:30 - 16:30 £200.00 +VAT
Weekend Sat, 15-Sep-12 10:00 - 16:30 £200.00 +VAT
Weekday Thu, 27-Sep-12 09:30 - 16:30 £200.00 +VAT
Evening Mon, 15-Oct-12 and Tue, 16-Oct-12 18:30 - 21:30 £200.00 +VAT
Weekday Tue, 30-Oct-12 09:30 - 16:30 £200.00 +VAT
Evening Mon, 19-Nov-12 and Tue, 20-Nov-12 18:30 - 21:30 £200.00 +VAT
Weekday Thu, 29-Nov-12 09:30 - 16:30 £200.00 +VAT
Weekend Sat, 15-Dec-12 10:00 - 16:30 £200.00 +VAT
Weekday Fri, 28-Dec-12 09:30 - 16:30 £200.00 +VAT

Alternatively, use our BOOKINGS FORM for an alternative payment method, or for multiple dates/courses.

Day 2:
Weekend Sat, 18-Feb-12 10:00 - 16:30 £200.00 +VAT
Weekday Wed, 29-Feb-12 09:30 - 16:30 £200.00 +VAT
Evening Mon, 19-Mar-12 and Tue, 20-Mar-12 18:30 - 21:30 £200.00 +VAT
Weekday Fri, 30-Mar-12 09:30 - 16:30 £200.00 +VAT
Weekend Sat, 21-Apr-12 10:00 - 16:30 £200.00 +VAT
Weekday Mon, 30-Apr-12 09:30 - 16:30 £200.00 +VAT
Weekend Sat, 19-May-12 10:00 - 16:30 £200.00 +VAT
Weekday Thu, 31-May-12 09:30 - 16:30 £200.00 +VAT
Evening Mon, 18-Jun-12 and Tue, 19-Jun-12 18:30 - 21:30 £200.00 +VAT
Weekday Fri, 29-Jun-12 09:30 - 16:30 £200.00 +VAT
Weekend Sat, 21-Jul-12 10:00 - 16:30 £200.00 +VAT
Weekday Tue, 31-Jul-12 09:30 - 16:30 £200.00 +VAT
Weekend Sat, 18-Aug-12 10:00 - 16:30 £200.00 +VAT
Weekday Fri, 31-Aug-12 09:30 - 16:30 £200.00 +VAT
Evening Mon, 17-Sep-12 and Tue, 18-Sep-12 18:30 - 21:30 £200.00 +VAT
Weekday Fri, 28-Sep-12 09:30 - 16:30 £200.00 +VAT
Weekend Sat, 20-Oct-12 10:00 - 16:30 £200.00 +VAT
Weekday Wed, 31-Oct-12 09:30 - 16:30 £200.00 +VAT
Weekend Sat, 24-Nov-12 10:00 - 16:30 £200.00 +VAT
Weekday Fri, 30-Nov-12 09:30 - 16:30 £200.00 +VAT
Evening Wed, 19-Dec-12 and Thu, 20-Dec-12 18:30 - 21:30 £200.00 +VAT
Weekday Mon, 31-Dec-12 09:30 - 16:30 £200.00 +VAT

Alternatively, use our BOOKINGS FORM for an alternative payment method, or for multiple dates/courses.

 

 

 

 

THE COMPLEXITY OF CHANGE

  • What makes change complex?

  • Dealing with the unknown

  • The impact of change on individuals, teams and organisations

  • The drivers for change

  • Internal versus external

UNDERLYING CHANGE

  • Hard change versus soft change

  • Getting beneath he surface

  • Planning for change

  • Emergent change

COMMUNICATING CHANGE

  • Raising awareness

  • Methods of communication and timing

  • What can people digest?

  • Perceptions of change

  • Incremental or Transformational?

  • Engaging with people

EMOTIONAL RESPONSES TO CHANGE

  • How change affects us

  • Planned vs emergent

  • The change curve

  • Motivation to move forward

  • Identifying and reflecting on emotional responses

EMOTIONALLY INTELLIGENT LEADERSHIP

  • Awareness and relationship management

  • Building the desire to change

  • Engaging and developing your change advocates

  • Handling resistance to change

BUILDING CAPABILITY FOR CHANGE

  • What knowledge and ability do people need to change?

  • Giving them the tools of change

  • You as the change agent

  • Reinforcing and sustaining the change

  • What's next?