Microsoft Office Specialist Master Instructor  - Train the Trainer

Microsoft Office Specialist Master Instructor - Train the Trainer is an evidence-based certification, which gives I.T. Trainers (or those aspiring to be I.T. Trainers) the opportunity to demonstrate their proficiency in training delivery and management of training.  Delegates attend a Three Day programme, during which the assessment requirements are explored and explained, and practical training skills are demonstrated in a fifteen-minute training session video.

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Course Outline

Programme Title Microsoft Office Specialist Master Instructor - Train the Trainer
Programme Code MMITT
Programme Duration 3 days

Programme Pre-requisites

  • To register on the Programme, Delegates must be in the process of becoming a Microsoft Office Specialist Master
  • Priority will be given to Delegates who are currently I.T. Trainers
  • Delegates must complete the Pre-Programme Questionnaire prior to course start date
  • Delegates must complete the Three Day Programme

How the Microsoft Office specialist Master Instructor - Train the Trainer Programme Works

  • The Microsoft Office Specialist Master Instructor - Train the Trainer certificate is awarded when the Delegate is considered to have achieved the standards laid down by Prodigy, Certiport and Microsoft for attaining the MOS Master Instructor qualification.

    The Instructor Verification Portfolio (IVP) is assessed by the Internal Verifier (IV) in the first instance, and is subject to a second review by the External Verifier (EV).

Programme Objectives

The objectives of the Microsoft Office Specialist Master Instructor (MMI) Train the Trainer Programme are as follows:

  • To promote "best practice" in the provision of certified IT training.
  • To promote "best practice" for IT Instructors and their organisations.
  • To standardise the delivery of Microsoft Office Specialist (MOS) training in organisations.
  • To recognise and certify "best practice" on the part of individual instructors.
  • To standardise the delivery of Microsoft Office Specialist (MOS) training in the organisations.
  • To recognise and certify "best practice" on the part of individual Instructors.
  • To provide IT Instructors with an opportunity to expand and endorse their skills.
  • To provide organisations with an objective evaluation of an Instructors skill, training experience and certification.
  • To offer Instructors an objective and identifiable quality certification for IT Training.
  • To develop a pool of recognised quality certified IT Instructors who can support each other, other Instructors in their organisation and their organisation.

The above objectives will be met by introducing the following modules:

Module 1

  • Programme Introduction and Overview
    • Introduction
    • Programme Expectations and Objectives
    • Programme Project / Assessment
    • Programme Timetables

Module 2

  • The Microsoft Master Instructor (MMI) Qualification
    • Background to Microsoft Office Specialist Programme
    • The Microsoft Office Specialist Master Instructor (MMI) Qualification
    • The Role of Microsoft, Certiport and Prodigy

Module 3

  • The Theories of Learning
    • The Psychology of Learning
    • The Principles of Learning
    • The Laws of Learning
    • Adult Learning Styles
    • Adult Learning Styles Descriptions
    • Kolb's experiential learning theory (learning styles) model
    • Cognitive Overload
    • Rote Learning

Module 4

  • Applying Learning Principals
    • Considerations
    • Preconceptions
    • Main Types of Delegates
    • The Skills Development Cycle

Module 5 

  • Training Needs Analysis (Pre-Programme Questionnaire)
    • Training Needs Analysis (Pre-Programme Questionnaire) and the Microsoft Office Specialist (MOS) Programme
    • Benefits of Training Needs Analysis (Pre-Programme Questionnaire)
    • How to Conduct a Training Needs Analysis
    • Analysing and Reporting the Data

Module 6 

  • Planning and Delivering the Training Session
    • Introduction
    • Research the Topic
    • Planning the Training Session
    • Write the Objectives
    • Learning Goals
    • The Parts of a Training Session Plan
    • Delivering the Training Session

Module 7

  • What Makes a Good Instructor
    • Characteristics of Effective Instructors
    • Skills of Effective Instructors
    • Errors made by inexperienced Instructors
    • Presenting versus Training

Module 8

  • Methods of Techniques for Effective Training
    • Using Icebreakers
    • Getting the Message across
    • The message 'KISS'
    • Teaching Methods
    • How to develop a Teaching Point
    • Using Questions
    • Answering Questions
    • Use of Visual Aids

Module 9

  • Effective Communication in the Classroom
    • Communicating in the Classroom
    • Know your Material
    • Interpersonal Communication
    • Using Examples and Analogies
    • Managing Difficult Behaviours
    • Dealing with groups of Mixed Abilities
    • Active Listening
    • Guidelines for Active Listening

Module 10

  • Evaluating a Training Session
    • Feedback
    • Evaluating Training
    • Learning
    • Behaviour Change
    • Achieving Proven Results
    • Types of Evaluation
    • Evaluation Forms - Design and Use
    • Suggestions for developing meaningful Evaluation Forms

 

   
   

 





 

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