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Microsoft Office Specialist Master Instructor -
Train the Trainer
Microsoft Office Specialist Master Instructor - Train
the Trainer is an evidence-based certification, which gives
I.T. Trainers (or those aspiring to be I.T. Trainers) the opportunity to demonstrate their
proficiency in training delivery and management of training.
Delegates attend a Three Day programme, during which the
assessment requirements are explored and explained, and
practical training skills are demonstrated in a
fifteen-minute training session video.
Click here to request an alternate date
Or call us on 020 313 73958 from 8:00 to 22:00 Monday to Sunday.
| Weekday |
Mon, 11-Oct-10 |
09:00 - 17:00 |
£1005 |
| | Weekday |
Mon, 13-Dec-10 |
09:00 - 17:00 |
£1005 |
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Please note that the above prices are exclusive of
VAT.

Course Outline
| Programme Title |
Microsoft Office Specialist Master Instructor - Train
the Trainer |
| Programme Code |
MMITT |
| Programme Duration |
3 days |
Programme Pre-requisites
- To register on the Programme, Delegates must be in the
process of becoming a Microsoft Office Specialist Master
- Priority will be given to Delegates who are currently
I.T. Trainers
- Delegates must complete the Pre-Programme Questionnaire
prior to course start date
- Delegates must complete the Three Day Programme
How the Microsoft Office specialist Master Instructor -
Train the Trainer Programme Works
- The Microsoft Office Specialist Master Instructor -
Train the Trainer certificate is awarded when the Delegate
is considered to have achieved the standards laid down by
Prodigy, Certiport and Microsoft for attaining the MOS
Master Instructor qualification.
The Instructor
Verification Portfolio (IVP) is assessed by the Internal
Verifier (IV) in the first instance, and is subject to a
second review by the External Verifier (EV).
Programme Objectives
The objectives of the Microsoft Office Specialist Master
Instructor (MMI) Train the Trainer Programme are as follows:
- To promote "best practice" in the provision of certified
IT training.
- To promote "best practice" for IT Instructors and their
organisations.
- To standardise the delivery of Microsoft Office
Specialist (MOS) training in organisations.
- To recognise and certify "best practice" on the part of
individual instructors.
- To standardise the delivery of Microsoft Office
Specialist (MOS) training in the organisations.
- To recognise and certify "best practice" on the part of
individual Instructors.
- To provide IT Instructors with an opportunity to expand
and endorse their skills.
- To provide organisations with an objective evaluation of
an Instructors skill, training experience and certification.
- To offer Instructors an objective and identifiable
quality certification for IT Training.
- To develop a pool of recognised quality certified IT
Instructors who can support each other, other Instructors in
their organisation and their organisation.
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The above objectives will be met by introducing the following
modules:
Module 1
- Programme Introduction and Overview
- Introduction
- Programme Expectations and Objectives
- Programme Project / Assessment
- Programme Timetables
Module 2
- The Microsoft Master Instructor (MMI) Qualification
- Background to Microsoft Office Specialist Programme
- The Microsoft Office Specialist Master Instructor
(MMI) Qualification
- The Role of Microsoft, Certiport and Prodigy
Module 3
- The Theories of Learning
- The Psychology of Learning
- The Principles of Learning
- The Laws of Learning
- Adult Learning Styles
- Adult Learning Styles Descriptions
- Kolb's experiential learning theory (learning
styles) model
- Cognitive Overload
- Rote Learning
Module 4
- Applying Learning Principals
- Considerations
- Preconceptions
- Main Types of Delegates
- The Skills Development Cycle
Module 5
- Training Needs Analysis (Pre-Programme Questionnaire)
- Training Needs Analysis (Pre-Programme
Questionnaire) and the Microsoft Office Specialist (MOS)
Programme
- Benefits of Training Needs Analysis (Pre-Programme
Questionnaire)
- How to Conduct a Training Needs Analysis
- Analysing and Reporting the Data
Module 6
- Planning and Delivering the Training Session
- Introduction
- Research the Topic
- Planning the Training Session
- Write the Objectives
- Learning Goals
- The Parts of a Training Session Plan
- Delivering the Training Session
Module 7
- What Makes a Good Instructor
- Characteristics of Effective Instructors
- Skills of Effective Instructors
- Errors made by inexperienced Instructors
- Presenting versus Training
Module 8
- Methods of Techniques for Effective Training
- Using Icebreakers
- Getting the Message across
- The message 'KISS'
- Teaching Methods
- How to develop a Teaching Point
- Using Questions
- Answering Questions
- Use of Visual Aids
Module 9
- Effective Communication in the Classroom
- Communicating in the Classroom
- Know your Material
- Interpersonal Communication
- Using Examples and Analogies
- Managing Difficult Behaviours
- Dealing with groups of Mixed Abilities
- Active Listening
- Guidelines for Active Listening
Module 10
- Evaluating a Training Session
- Feedback
- Evaluating Training
- Learning
- Behaviour Change
- Achieving Proven Results
- Types of Evaluation
- Evaluation Forms - Design and Use
- Suggestions for developing meaningful Evaluation
Forms
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